Effective email

The aim of the course is to show how to create a professional impression when using email, and how to use it as an efficient and effective communication tool.

Course Outline:

• Communications media
• Three warnings
• The parts of an email
  Sender
  Recipients
  Message
• Style & etiquette
  Writing style
  Layout & length
  Links & attachments
  Distribution etiquette
  Further options
  
• Receiving email
  
• Ethics issues
  
• Conclusion

   

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Why email matters to you

Email is one of the mainstays of twenty-first century communication and the way you use it says a lot about you. So, whether you're using it in a professional capacity or not, it's important to know how to make your mails efficient and effective.

Mentor

Gwyneth Box writes poetry and non-fiction in both Spanish and English and is an experienced commercial and literary translator. She has had photo-reports and articles published in international magazines and has won a number of UK poetry awards. As well as translations for web, screen and stage, she has translated ten children's books for the independent Spanish publisher, Topka, who have recently published her own bilingual children's picture-poem book Bubbles / Pompas. She is a qualified teacher, a Swanwick Writers' Summer School tutor, and a member of the Society of Women Writers and Journalists.